The challenge

Financial aid offices needed clear, consistent guidance for using Florida’s State Student Financial Aid Database.

What we built

A step-by-step user guide that covers access and roles, key timelines, allocation and disbursement, reporting, and required audits.

How it works

Checklists and timelines make it easy to onboard new staff and stay compliant throughout the year.

Impact

Fewer questions to the state office and a single source of truth for institutions.

My role

Structured the content, wrote instructions, and aligned with program requirements.

Tools I used to create this project:

Adobe InDesign

Adobe Illustrator